Microsoft Outlook requires admin approval
When connecting your Microsoft Outlook account to Vaam, you might see a screen that says “Godkännande krävs” (Approval required) or “Admin consent required”. This means your organization’s IT department has configured Microsoft 365 to require administrator approval before employees can connect third-party apps.
Why does this happen?
Section titled “Why does this happen?”Many organizations enable this security setting to control which apps their employees can connect to company email accounts. This is a Microsoft security feature—not something Vaam can bypass or override.
When this setting is enabled, you’ll need your IT administrator to approve the Vaam app before you can connect your Outlook account.
How to request approval
Section titled “How to request approval”Step 1: Fill in the justification field
Section titled “Step 1: Fill in the justification field”On the approval screen, you’ll see a text field asking you to explain why you need the app. Write a short explanation, for example:
“I need Vaam to send personalized video messages to prospects as part of my sales outreach.”
Step 2: Click “Request approval”
Section titled “Step 2: Click “Request approval””Click the “Begär godkännande” (Request approval) button. This sends a request to your IT administrator with your justification.
Step 3: Wait for your IT admin
Section titled “Step 3: Wait for your IT admin”Your IT administrator will receive your request and can approve the Vaam app in their Microsoft Entra admin portal. Once approved, you’ll be able to connect your Outlook account.
Information for your IT administrator
Section titled “Information for your IT administrator”If your IT admin needs more information about Vaam before approving, here’s what they should know:
App name in Microsoft Entra: Vaam Outreach (by Vaam AB)
Permissions requested:
- Sign in and read user profile
- Send mail as a user
- Read and write access to user mail
- Maintain access to data you have given it access to
Why these permissions are needed:
- Vaam needs mail access to send emails on your behalf as part of automated sequences
- Read access allows Vaam to track replies and update your sequences accordingly
Where to approve: Your IT admin can approve the app in the Microsoft Entra admin center under Enterprise Applications → search for “Vaam Outreach” → Permissions.
Need help?
Section titled “Need help?”If you have questions about the approval process or need documentation for your IT team, contact our support team and we’ll be happy to help.