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What happens when someone replies to your messages on LinkedIn?

This article explains what happens when a prospect responds to your automated outreach and how to manage these responses within the platform.

When a prospect responds to your automated outreach, a manual task will appear in your task list. The sequence will be paused until you review the prospect’s response and choose how to proceed.

To manage prospect responses:

  1. Go to your task list. You will see the number of manual tasks that require your attention.

  2. Click “Review” to assess the prospect’s response.

  3. Read the AI Analysis. It shows a recommendation, and you can open the info icon to see the explanation and the confidence.

  4. Choose one of the two buttons:

    • Continue sequence keeps the automation running. Use it when the reply is not a real signal of interest, such as an out-of-office message. The sequence continues with its next step.
    • End sequence stops the automation. Use it when the prospect is interested, or when there is nothing more for the sequence to do. You then take over the conversation yourself.

The recommendation tells you which button Vaam suggests:

  • Continue sequence automation suggests Continue sequence.
  • Complete sequence (no further action needed) suggests End sequence.
  • Complete the sequence and follow up personally suggests End sequence, and asks you to answer the prospect yourself.

When the AI judges that the reply needs a person, it also shows a Suggested Next Message. This is a draft for you to read. Vaam never sends it. Use the copy button beside the draft, then paste the text into LinkedIn and edit it before you send.

[!NOTE] No further action will be taken in the sequence until you choose Continue sequence or End sequence.

Two exceptions

Section titled “Two exceptions”
  • A reply that is only an emoji. If the prospect answers with a single emoji and nothing else, Vaam records the reply and the sequence continues. You do not get a task.
  • A task you do not review. If a reply task stays unreviewed for 10 business days, Vaam closes the sequence for that prospect automatically and marks it complete. The conversation on LinkedIn is not affected.