Check your account status

Account status shows what stops outreach, what needs your attention, and your warm-up progress. Open it when email or LinkedIn outreach stops, or when you need to check an account message.

Open the status panel

The status row near the bottom of the sidebar shows the most urgent item, such as Email sending paused. A count such as +2 means two more items need attention. Warm-up information does not count toward this number.

Click the row to open Account status. The panel groups your current items by level and shows the available actions for each item. On a computer, the panel opens beside the control you click.

On your phone, tap the status button in the header. It uses a short label such as Paused, LinkedIn, Email, Limited, Credits, Billing, or Verify email. It also shows the count of other items that need attention. On pages with buttons in the header, such as the sequence editor, it shows only the colored dot and the count. The panel opens from the bottom of the screen, so you can check it without opening the sidebar.

The sidebar row and phone button disappear when no item needs attention. You can still check warm-up information on the dashboard.

Understand the three levels

Stops outreach

These items mean email or LinkedIn outreach cannot send:

LinkedIn not connected: click Reconnect to connect LinkedIn.
Email not connected: click Reconnect to connect your email account.
Email sending paused: read the reason, then use Resume sending or Email settings.

Resume sending opens a confirmation before sending resumes. A problem with one channel does not mean both email and LinkedIn have stopped.

Needs action

These items ask you to review an account condition or an approaching deadline:

Sending limited to verified addresses: Vaam sends first emails only to verified addresses. Open Email settings to review it.
Prospects waiting for enrichment credits: check when credits renew, or use Buy more credits when available. If you already have enough credits, the item says that enrichment resumes. You do not need to do anything.
A trial or payment message: click Open subscription to review the next step. Team owners and admins see these billing actions.
Email not verified: check your inbox or click Resend verification email. The verification message also appears below the header.

For your information

Warm-up belongs here because lower sending limits are expected during warm-up. The item shows your progress and a View warm-up action. You do not need to fix a problem.

Review a problem below the header

A red strip appears below the header while a Stops outreach item remains active. It stays visible on your phone when the sidebar is closed. You cannot dismiss it while the problem remains.

For one problem, click Details to open the status panel. The strip also shows a direct action when one is available. For several problems, it shows a count, such as 2 problems stop outreach. Click Review to see them all.

See the full list on the dashboard

Open the dashboard and find Account status above your manual tasks. This section shows every current level, including warm-up information, with the actions for each item. It disappears when there are no current items.